This statement discloses how we collect and disseminate information. Swyrich Corporation, the parent company of International Coats of Arms (ICA), has created this policy statement to demonstrate our strong commitment to protecting your privacy. Updated February, 20, 2013, 11:46 PM EST.
We welcome your comments regarding this privacy statement; please contact us by one of the following means.
- Toll Free: 888-265-7099
- Phone: 613-384-9986
- Fax: 613-384-0606
- Email: Privacy
- Mail, addressed to
International Coats of Arms Privacy
830 Development Drive
Kingston, ON, Canada, K7M 5V7
* Phone contact times are Mon-Thur, 9-4; Fri, 9-2, EST
** Please keep in mind that emails are not a confidential means of communication
** Allow two business days for a reply to your email or phone messages (30 days for a mail)
When you use the ICA site we do not automatically collect any personal information about you. ICA does not collect any demographic information.
If you contact us via email we require, as a minimum, your name and email address so that we may contact you. Additional, opt-in, information may be provided by you so as to further describe your request.
We do track server data/http data (such as IP address, browser type, referring web site address, domain name, access times, and which pages were accessed on the site). This data is collected so as to help us diagnose problems with our servers, to monitor and maintain server operations, and to analyze trends. This information is not linked to any personal information that you may provide when contacting us, or ordering from us.
Third Party Personally Identifiable Information
No third party personally identifiable information is used, nor collected.
If you provide us personal information we use it to discuss details for completing your order and purchase. Personal information may be disclosed, in good-faith and if necessary, to conform to edicts of law, to comply with legal processes served on Swyrich Corporation and its site, to protect and defend the rights or property of Swyrich Corporation and its site, and to act in urgent circumstances to protect the personal safety of Swyrich Corporation employees, users of products or services, or members
Personal information is retained in a secure data base. The information is retained as long as you are a customer of ICA, except for credit card details. Credit card details are removed from our secure data base within 90 days, and from secure data base back ups within 120 days.
You can control your personal information by sending ICA a request via postal mail (as other means are less secure). If we validate that you are the owner of the data, the information may be updated, or deleted.
We will not sell, give, share, rent, or trade your personal information with any company that is not part of Swyrich Corporation. Within the Swyrich Corporation, information is used for the limited purposes stated here-in. Personal information will only be used for the stated purposes. We also do not allow other companies to offer our customer’s products or services, unless you opt-in to receive such notifications.
We provide you with the means to access the status of your order by email, fax or phone, and access to your personal information, as stated, and restricted, in Information Control sub-section, less the credit card details. You may request access to your information, less credit card details, by contacting our Customer Representative.
Employees of Swyrich Corporation do not have access to your personal information, except at the time of order processing, or by the Data Base Administrator via secure password access. Administrator access would be necessary to address data base maintenance issues, only.
We are committed to protecting the security of your personal information from loss, misuse or alteration. We use security technology and procedures to protect information from unauthorized access, use or disclosure. We store information on a secure server, with limited access, that is located in controlled facilities. When personal information is transmitted, such as a credit card number, we protect it through the use of SSL encryption.
Information Protection for Children
ICA is a general audience site, and is not directed at children. We do not knowingly collect any personal information from children. We rate the site as child-safe.
Cookies are not used by ICA.
Any trademark referenced on this site is the property of the trademark owner.
Swyrich Corporation enforces this privacy statement within the coporation. If you have questions regarding this statement, please first contact Swyrich Corporation by email, phone or fax, and allow for two business days for our follow up acknowledgement. You may also contact us by mail but allow up to 30 days for a response. If you do not receive a response from us, or if your enquiry has not been satisfactorily addressed not later than 30 days after it was first made, you may log a complaint with one of the following: BBB or Privacy Commission of Canada.
This privacy statement is maintained and updated on occassion. When updated, the ‘last updated’ date at the top of this page will be modified. For significant changes to this statement, ICA will place a prominent notice on this page.